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Refund Policies

Globus may give refunds for purchases, depending on the refund policies described below. You can also contact the developer directly.

  • If a purchase was accidentally made by any family member using your account, request a refund on the website.
  • If you find that purchase on your card or other payment method that wasn't made by you or anyone you know, report unauthorized payments and get refunded back.
  • If your refund request has been approved, it will take around 15-20 days to get refunded.

Request a refund for recent purchases

  • If you bought courses and other content: You may be able to request a refund more than 48 hours after your purchase (check the policy below).

You’ll usually get a decision within 1 business day, but it can take up to 4 business days.

Check the status of a refund request

After you request a refund through the website directly click the “Request a refund” button above, and you can check the status of your request.

Globus refund policies

Refund policies are different depending on what you bought. Select a link for more information.

If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.

Last modified: Wednesday, 1 February 2023, 2:54 PM